Frequently Asked Questions

Have questions? We have answers.

What are your operating hours?

We are open from 8 AM to 5 PM, Monday to Thursday, and 8 AM to 4 PM on Friday. Closed on Weekends and Major Holidays

Could you tell me about refractions?

Refractions are measurements that are performed to establish a baseline of the patient’s vision. It is the only way to determine whether or not the patient requires glasses. This is done at least once a year to monitor for changes and update glasses prescriptions as needed. Refractions are required to establish the status of your vision. Your medical insurance will not cover this service. You can use your receipt to ask for reimbursement from your vision insurance. The refraction fee is $40.00 and is paid at the time of visit.

Could you provide information about dilations?

An eye exam for a child is very different than for adults, and the ophthalmologist relies heavily on objective (what we see) versus subjective (what the child tells us) information. When the pupils are dilated the examiner is able to accurately measure the refractive power of the eye which is critical in evaluating a child’s visual function. Dilating the pupils also allows for a complete view of the retina and optic nerve. Imagine trying to look into a room through a keyhole (non-dilated pupil) versus a wide open door (dilated pupil). The dilated exam is very important for young children. The dilation takes 20 to 30 minutes to take effect and the patient will be dilated for 4-6 hours. They will be a little more light sensitive than normal, and things at near: (tablets, phones, gaming devices, books,etc will be blurry during that time)

Is parking available at the office?

Yes, but there are many other medical offices on our campus, so parking may be limited during busy times.

How long will an exam take?

Our new and returning patient’s exams will usually take an hour to an hour and a half.

When must I pay for my exam?

Co-pays and refraction fees are due at the time of visit.